Privacy Policy – Mentalabsence

At Mentalabsence (“we,” “our,” or “us”), we are committed to respecting and protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal data when you access our website — mentalabsence.com (“Site”) — and engage with our services.

1. Information We Collect

A. Data You Provide Directly

When you reserve a stay, subscribe to updates, or take part in offers, we may collect:

• Full name
  
  
• Email address
  
  
• Contact number
  
  
• Mailing and billing addresses
  
  
• Payment information (processed securely by external providers)
  
  
• Government-issued identification (for verification purposes when required)
  
  

B. Automatically Collected Information

We automatically gather certain details to enhance your experience:

• IP address
  
  
• Browser type and device information
  
  
• Pages viewed, time spent on site
  
  
• Cookie data and interaction patterns
  
  

C. Information from Partners

We may also receive information from verified partners like travel platforms or affiliate networks to better tailor our offerings.

2. How We Use Your Information

Your data may be used to:

• Confirm bookings and provide requested services
  
  
• Grant access to entertainment and gaming facilities
  
  
• Send promotional content (only if you’ve opted in)
  
  
• Optimize website usability and performance
  
  
• Fulfill legal, security, and compliance obligations
  
  
• Prevent fraudulent activities and maintain secure operations
  
  

3. Cookies & Tracking Tools

We utilize cookies and similar technologies to personalize content and enhance functionality. You may disable cookies via browser settings, though some features may be limited as a result.

4. Sharing Your Data

We do not sell your personal data. Your information may only be shared in the following instances:

• With service providers (e.g., payment processors, reservation platforms)
  
  
• With legal or regulatory bodies if legally required
  
  
• With marketing affiliates — only with your explicit permission
  
  
• In the event of a merger, acquisition, or business restructuring
  
  

5. Data Protection Measures

We implement industry-standard security protocols — including SSL encryption and controlled access — to protect your data. However, no system is immune to risk, and we advise users to take reasonable precautions.

6. Your Rights & Choices

Based on your jurisdiction, you may have the right to:

• Request access to your personal data
  
  
• Correct or update your details
  
  
• Delete your information upon request
  
  
• Opt out of receiving marketing communications
  
  
• File a complaint with a local data protection authority
  
  

To exercise your rights, please email us at:
📧 info@mentalabsence.com

7. Children’s Privacy

Our services are intended for individuals aged 21 and above. We do not knowingly collect personal data from minors. If such data is discovered, it will be removed.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please consult those sites directly.

9. Policy Updates

This policy may be updated periodically. The latest version will always be published at mentalabsence.com. Continued use of the Site indicates your acceptance of any modifications.

10. Contact Us

Have questions or concerns about your data or this policy?
📧 Email: info@mentalabsence.com
📞 Phone: +1 905-358-8338